Welcome to One Stop Printing Gifts. By accessing or using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully.

1. Use of the Website

By using our website, you confirm that you are at least 12 years old or using it under the supervision of a parent or guardian. You agree not to misuse our site or services.

2. Account & Order Information

• You must provide accurate, complete information when placing an order.
• We reserve the right to refuse or cancel orders at any time for reasons such as product unavailability, pricing errors, or suspected fraud.
• Once an order is placed and confirmed, it cannot be modified or cancelled after processing begins.

3. Pricing & Payment

• All prices are listed in Indian Rupees (INR) and include applicable taxes unless otherwise stated.
• Payments are processed securely via our selected payment gateway (e.g., PhonePe Business).
• We are not responsible for issues arising due to failed or delayed payments from third-party gateways.

4. Shipping & Delivery

• Delivery times are estimated and may vary depending on location and courier services.
• Delays caused by unforeseen circumstances (e.g., weather, holidays, strikes) are not our responsibility.
• You will receive tracking details once your order is shipped.

5. Returns & Refunds

• As our products are custom-made, we do not accept returns for change of mind or incorrect orders by the customer.
• Refunds or replacements are only provided for:
  • Damaged or defective items
  • Incorrect product received

To request a return or refund, contact us within 7 days of delivery with clear photos and order details.

6. Product Customization

• You are responsible for ensuring the uploaded content (text/images) is free of copyright violations and does not contain offensive or illegal material.
• We reserve the right to reject or cancel orders that violate these guidelines.

7. Intellectual Property

All content on our site — including logos, product images, designs, and website text — is the intellectual property of One Stop Printing Gifts and may not be copied, reused, or distributed without permission.

8. Limitation of Liability

We are not liable for:

• Indirect or incidental damages
• Loss of data or profits
• Third-party service interruptions

Our liability is limited to the amount you paid for the specific product in question.

9. Governing Law

These Terms are governed by and interpreted under the laws of India. Any disputes will be handled in the courts of New Delhi.

10. Contact Us

If you have any questions about these Terms, please contact us at:
📧 support@onestopprintinggifts.com
📞 +91-7827555549